When you purchase your e-coupons you will get a message, and after every delivery you will get a message. In the message you will see; bottles delivered, payment received, cash balance, and refill balance. It’s no different than your bank account. Easy, accurate, and green. ...
Our e-coupons do not expire.
The water is ready to drink out of the well, but we purify it and reduce it’s Total Dissolved Solids(TDS) to approximately 120. TDS 120 is recommended by many experts for all age groups. ...
No it’s not tap water, our water comes from an aquifer well from Um Albasateen. It’s the best water well in Jordan per actual data and evaluations from many independent agencies over many years. ...
Yes, of course it does. But our bottle is protected with a blue basket. Also if it breaks or if it’s damaged in any way we will replace it, no charge no questions asked.
Yes, but we recommend that you use bottom load cooler. Our bottle and all other bottles in the market at 19kg, which is too heavy to top load.
You can cancel anytime. We will buy back the bottles at the published price, now JD12.5. However, the prepaid e-coupons are not refundable but they are transferable.
